Out of Video Memory

[Equinox]

I have played EotU on my laptop while I was away from home, that handled the game alright, i just had to change the resolution on everything all the way down for it to run fast, otherwise it was quite slow. When I put too many black ants in on the laptop, it would crash. So i thought to myself, "I should get this on my Computer at home so it would handle it better".

Now that I am home i went to Game Jolt and downloaded the game again, i did the exact same as I did on my laptop through the whole download, however now whenever I go onto the game, an Error appears on the loading screen before the Main Menu appears. The new window that appears is called "Error" and the window reads - "Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting...".

Then I have to click OK and the game closes, this happens when every other application is closed. I'm not sure how to edit the resolution out of the game without the options and I don't know what the minimum required memory for the video card is, or how to check if I have that. :-\ . So i'm not sure what to do after that.

I'm surprised because my Computer runs a lot better then my laptop in general anyway, so when i saw this i was stumped. Thank you for reading and I need any help I can get! :-[

 

[Matt]

Hi Equinox,

In case it helps, I'll tell you how to force some of the settings to be low. You need to find and open your GameUserSettings.ini file for EotU in notepad (or similar). It will be at a location like this:

C:\Users\Your_username\AppData\Local\EotU\Saved\Config\WindowsNoEditor

(where C: is the drive with your Windows' Users directory).

This simple file contains a number of settings that you can set (such as the resolution on the X and Y axes). What you really want, though, is to change/add to the bottom section which should be called

[ScalabilityGroups]

.

Now, this section might be full and look something like this:

[ScalabilityGroups]
sg.ResolutionQuality=100
sg.ViewDistanceQuality=2
sg.AntiAliasingQuality=2
sg.ShadowQuality=2
sg.PostProcessQuality=2
sg.TextureQuality=2
sg.EffectsQuality=2
sg.FoliageQuality=2

otherwise it will be pretty empty and more like this:

[ScalabilityGroups]
sg.ResolutionQuality=100

Whichever case, you want to modify the section so that it looks like this:

[ScalabilityGroups]
sg.ResolutionQuality=50
sg.ViewDistanceQuality=0
sg.AntiAliasingQuality=0
sg.ShadowQuality=0
sg.PostProcessQuality=0
sg.TextureQuality=0
sg.EffectsQuality=0
sg.FoliageQuality=0

Basically, this sets the graphics options to their lowest setting (i.e. zero). Although it's up to you what percentage you set the sg.ResolutionQuality value to, 50% should be a safe number.

Save the file after you've made the change

[ScalabilityGroups]

section at the bottom, rerun the game, and the graphics should be loaded on a lower setting this time.

Good luck, let us know how you get on,
Matt

 

[Equinox]

Okay, thank you, i will try that when i get the time. It's just an amazing game, the best i've played my whole life. I'm very interested in ants too, so learning should be good. I'll keep hopes high, thanks again!

 

[Equinox]

I am just starting to do this now, but i can't find the Saved file, it may be because i'm in the wrong EotU file all together. I'm confused now ???

EDIT: I think I am up to the part with EotU, I open that folder and there is two other folders, one named - "Binaries" the other - "Content"

EDIT: Alright, I found the EotU-WindowsNoEditor. However it is a PAK file, and notepad won't open it, how can I open it?

EDIT: I am trying WinRAR now, but when I open that file it is all just jumbled letters and symbols.

 

[Matt]

Hi Equinox, sorry about that. My mistake. That folder only exists for the developers, and actually what you want is the GameUserSettings.ini file somewhere at

C:\Users\Your_username\AppData\Local\EotU\Saved\Config\WindowsNoEditor

(where C: is the drive with your Windows' Users directory on it).

When navigating to it, note that AppData is usually set to be hidden by default, so you may need to go to the view tab of Windows File Explorer and tick "Hidden items".

I've updated the original post too.

 

[Equinox]

Hi Equinox, sorry about that. My mistake. That folder only exists for the developers, and actually what you want is the GameUserSettings.ini file somewhere at

C:\Users\Your_username\AppData\Local\EotU\Saved\Config\WindowsNoEditor

(where C: is the drive with your Windows' Users directory on it).

When navigating to it, note that AppData is usually set to be hidden by default, so you may need to go to the view tab of Windows File Explorer and tick "Hidden items".

I've updated the original post too.

How do I get to the view tab? I'm not good with this type of stuff. Sorry...

EDIT: Okay, i'll have to continue in the morning, I have to go now, thank you for your help so far! I can't wait to get playing again though.

 

[Matt]

Hi Equinox, sorry about that. My mistake. That folder only exists for the developers, and actually what you want is the GameUserSettings.ini file somewhere at

C:\Users\Your_username\AppData\Local\EotU\Saved\Config\WindowsNoEditor

(where C: is the drive with your Windows' Users directory on it).

When navigating to it, note that AppData is usually set to be hidden by default, so you may need to go to the view tab of Windows File Explorer and tick "Hidden items".

I've updated the original post too.

How do I get to the view tab? I'm not good with this type of stuff. Sorry...

EDIT: Okay, i'll have to continue in the morning, I have to go now, thank you for your help so far! I can't wait to get playing again though.

It will depend on the version of Window's you're using. If it's any help, here's where everything is on my system (Windows 10). You may want to right click the image and open it in it's own tab if it's too small to read in the forum:

 

[Equinox]

Okay, i'm back up and going now, I found the file without a view tab, mine doesn't have one I don't think, I opened that file with Notepad, Notepad++ and WordPad and it's empty! ???

I also opened all of the other documents in the WindowsNoEditor file and they all seem to be empty but one. The one that isn't empty is 'Engine' and it reads:

[Core.System]
Paths=../../../Engine/Content
Paths=%GAMEDIR%Content
Paths=../../../Engine/Plugins/2D/Paper2D/Content

[WindowsApplication.Accessibility]
StickyKeysHotkey=True
ToggleKeysHotkey=True
FilterKeysHotkey=True
StickyKeysConfirmation=True
ToggleKeysConfirmation=True
FilterKeysConfirmation=True

 

[Matt]

OK, that's interesting. Maybe the file doesn't get populated unless the game starts running.

Tell you what, I will give you the entire contents of my GameUserSettings.ini file and you can copy & paste them in. You may want to change the resolution values though to match whatever you're running Windows in, for example:

[/Script/Engine.GameUserSettings]
bUseDesiredScreenHeight=False

[/Script/EotU.EotUGameUserSettings]
bUseVSync=False
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
WindowPosX=-1
WindowPosY=-1
FullscreenMode=0
LastConfirmedFullscreenMode=0
PreferredFullscreenMode=0
Version=5
AudioQualityLevel=0
FrameRateLimit=0.000000
DesiredScreenWidth=1920
DesiredScreenHeight=1080
LastRecommendedScreenWidth=-1.000000
LastRecommendedScreenHeight=-1.000000
LastCPUBenchmarkResult=-1.000000
LastGPUBenchmarkResult=-1.000000
LastGPUBenchmarkMultiplier=1.000000
bUseDesktopResolutionForFullscreen=True

[ScalabilityGroups]
sg.ResolutionQuality=30.000000
sg.ViewDistanceQuality=0
sg.AntiAliasingQuality=0
sg.ShadowQuality=0
sg.PostProcessQuality=0
sg.TextureQuality=0
sg.EffectsQuality=0
sg.FoliageQuality=0

 

[Equinox]

No, the same error came up, but this time the whole screen went really weird like purple and green. . However, it did seem to get further into loading than before.

EDIT: Whenever I run it again, the screen just goes black now, then I hit Enter to click OK on the error window and the game is stopped.

EDIT: Just ran it again and the purple, green thing happened to the screen again. This time I took a screenshot and loaded it into PowerPoint to save as a picture, however the screenshot didn't have the purple, green weird look, could this be because the screen settings I copied from you code are different? I did change the resolution to the one I am currently using on my monitor, but the same thing still happens.

Mine:

[/Script/Engine.GameUserSettings]
bUseDesiredScreenHeight=False

[/Script/EotU.EotUGameUserSettings]
bUseVSync=False
ResolutionSizeX=1280
ResolutionSizeY=1024
LastUserConfirmedResolutionSizeX=1280
LastUserConfirmedResolutionSizeY=1024
WindowPosX=-1
WindowPosY=-1
FullscreenMode=0
LastConfirmedFullscreenMode=0
PreferredFullscreenMode=0
Version=5
AudioQualityLevel=0
FrameRateLimit=0.000000
DesiredScreenWidth=1280
DesiredScreenHeight=1024
LastRecommendedScreenWidth=-1.000000
LastRecommendedScreenHeight=-1.000000
LastCPUBenchmarkResult=-1.000000
LastGPUBenchmarkResult=-1.000000
LastGPUBenchmarkMultiplier=1.000000
bUseDesktopResolutionForFullscreen=True

[ScalabilityGroups]
sg.ResolutionQuality=30.000000
sg.ViewDistanceQuality=0
sg.AntiAliasingQuality=0
sg.ShadowQuality=0
sg.PostProcessQuality=0
sg.TextureQuality=0
sg.EffectsQuality=0
sg.FoliageQuality=0

 

[Matt]

Is the error message the same one as before "Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."?

If it's OK with you, I could do with looking at your dxdiag (diagnostic) reading. To do this, run the dxdiag program (depends on your version of windows: on newer versions you can just type it into the start-menu dialogue, on older versions you may have to go Start->Run and type in dxdiag manually). When it's finished loading up (the green bar finishes in the corner) click "Save all Information..." and save it to a text file. You can copy and paste the contents in a private message to me.

(if my instructions aren't clear for you, google "how to run dxdiag" there will be loads of examples).

Good luck!

 

[Equinox]

Is the error message the same one as before "Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."?

If it's OK with you, I could do with looking at your dxdiag (diagnostic) reading. To do this, run the dxdiag program (depends on your version of windows: on newer versions you can just type it into the start-menu dialogue, on older versions you may have to go Start->Run and type in dxdiag manually). When it's finished loading up (the green bar finishes in the corner) click "Save all Information..." and save it to a text file. You can copy and paste the contents in a private message to me.

(if my instructions aren't clear for you, google "how to run dxdiag" there will be loads of examples).

Good luck!

Yes, it is the same error message. When I am copying and pasting it into a PM it exceeds the character length, is there any other way to get it to you?

 

[Matt]

PM'd you with a way to get it to me :

 

[Equinox]

PM'd you with a way to get it to me :

Alright, I have to be off again, sleep is needed. :-[. Try again tomorrow afternoon, see you then!