Game stuck in Load Screen
- Thread starter stuffycow
- Start date
Thank you. Silence was frustrating.
Have deleted the game and reinstalled. SteamDeck is OS version 3.5.19
OS Build is 20240422.1
Kernal version 6.1.52-valve16-1-neptune-61
It is frustrating that out of the blue it stopped. It is more frustrating that the response from company is silence.
Have deleted the game and reinstalled. SteamDeck is OS version 3.5.19
OS Build is 20240422.1
Kernal version 6.1.52-valve16-1-neptune-61
It is frustrating that out of the blue it stopped. It is more frustrating that the response from company is silence.
Our Steam Decks are playing the game just fine - has this one been modified, or have the game files been externally changed?
Apologies for the slowness on this - I'm only just seeing the Reddit post now; we're a very small team and I've been on vacation until today.
Apologies for the slowness on this - I'm only just seeing the Reddit post now; we're a very small team and I've been on vacation until today.
My first thought is that the display config file may have become corrupted somehow, and it isn't being properly cleaned up between installs for some reason.
The first thing that can be tried is entering developer mode on Steam Deck and clearing the Proton cache. BE WARNED - this might remove saved games (you should be able to restore them if you have Steam Cloud enabled, so make sure you have).
To do this, make sure the Deck is in Developer mode (Settings > System > System Settings > Enable Developer Mode) then you can go to EotU's Settings (gear icon) > Developer > Delete Proton Files.
You can manually back up your saves too by navigating to this folder in Desktop mode, and copy-pasting the saves somewhere else:
/home/deck/.steam/steam/steamapps/compatdata/463530/pfx/drive_c/users/steamuser/AppData/Local/EotU/Saved/SaveGames
A more targeted and safer but more fiddly option is to just delete the engine config files, which might work by forcing the game to rebuild them. Theyre in:
/home/deck/.steam/steam/steamapps/compatdata/463530/pfx/drive_c/users/steamuser/AppData/Local/EotU/Saved/Config/WindowsNoEditor
The first thing that can be tried is entering developer mode on Steam Deck and clearing the Proton cache. BE WARNED - this might remove saved games (you should be able to restore them if you have Steam Cloud enabled, so make sure you have).
To do this, make sure the Deck is in Developer mode (Settings > System > System Settings > Enable Developer Mode) then you can go to EotU's Settings (gear icon) > Developer > Delete Proton Files.
You can manually back up your saves too by navigating to this folder in Desktop mode, and copy-pasting the saves somewhere else:
/home/deck/.steam/steam/steamapps/compatdata/463530/pfx/drive_c/users/steamuser/AppData/Local/EotU/Saved/SaveGames
A more targeted and safer but more fiddly option is to just delete the engine config files, which might work by forcing the game to rebuild them. Theyre in:
/home/deck/.steam/steam/steamapps/compatdata/463530/pfx/drive_c/users/steamuser/AppData/Local/EotU/Saved/Config/WindowsNoEditor
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Perhaps that might have something to do with it - look up how to completely remove a non-Steam game; I know that the Deck won't handle all of that for you.
At this point I might try first uninstalling EotU, finding and deleting its folders entirely (again, make sure Cloud is enabled)
Everything in here: home/deck/.steam/steam/steamapps/compatdata/463530 (including the 463530 folder itself)
And in here: home/deck/.steam/steam/steamapps/common/Empires of the Undergrowth (including the EotU folder intself)
....then try reinstalling.
The nuclear option here is of course to factory reset your Steam Deck, but I understand that might not be desirable, depending on how much stuff you've got on there.
At this point I might try first uninstalling EotU, finding and deleting its folders entirely (again, make sure Cloud is enabled)
Everything in here: home/deck/.steam/steam/steamapps/compatdata/463530 (including the 463530 folder itself)
And in here: home/deck/.steam/steam/steamapps/common/Empires of the Undergrowth (including the EotU folder intself)
....then try reinstalling.
The nuclear option here is of course to factory reset your Steam Deck, but I understand that might not be desirable, depending on how much stuff you've got on there.
You can access the game files through Desktop mode. It has a file explorer browser in it which is like Windows, if you're familiar with that.
You can get to Desktop mode from the power menu.
Short of finding and deleting those files, I've had a thought - are you in the currently running optional beta or not?
You have to opt into it with a beta code - instructions are in this post: https://store.steampowered.com/news/app/463530/view/4566175748883077954
Excellent news! Hopefully there should be some updates to the beta coming in the next week or so.
ahyesants
Worker
Oh, beta updates next week! Exciting